I have a new “Sniglet” ZDNet folks, a Carebot. An Carebot is a customer service representative, usually for a large company. Many Carebots work in call centers located in far-away lands, such as India. While fluent in English, they are not usually versed in “American” and therefore have a pronounced accent. Despite this obvious accent they are instructed to use a Western name, while reading from a script.
I had a recent encounter with a Carebot, I’ll call him Dominick, since that’s what he told me to call him.